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Open Data

Customer Services Statistics

A dataset created to show statistics on how our customers communicate with the Council. The dataset covers telephone, e-mail, texts and visitors, the statistics are by month from April 2009 to March 2018.

Preview of Customer Services Statistics CSV


April May June July August September October November December January February March YEAR END
TELEPHONES
Telephone Calls - Switchboard 2017 - 2018 2001 2415 4416
Telephone Calls - Switchboard 2016 - 2017 2130 2056 2231 1983 2053 1948 1784 1815 1487 1922 1857 2546 23812
Telephone Calls - Switchboard 2015 - 2016 2196 2401 2288 2288 1965 2104 2139 1961 1681 2093 1874 2116 25106
Telephone Calls - Switchboard 2014 - 2015 2312 2245 2579 2674 2152 2401 2298 2064 1783 2112 2083 2039 26742
Telephone Calls - Switchboard 2013 - 2014 3079 2671 2623 3009 2917 2698 2693 2209 2137 2627 2446 2291 31400

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Customer Services Statistics CSV

Technical Description

This dataset shows the number of telephone calls, emails and texts received by the authority as well as visitors to the Council. The dataset is by month and starts from April 2009 until March 2018.

Further Information

Date Last Updated: Thursday, March 21, 2019
Update Frequency: Monthly
Resource Owner: Bassetlaw District Council
Use Constraints: No Conditions Apply
Geographic Extent: Bassetlaw District
Contact: Contact the Bassetlaw Open Data Team
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